Introduction:

Finechef is committed to protecting the privacy of its users and maintaining the confidentiality of personal information collected through its e-commerce platform. This privacy policy outlines how Finechef collects, uses, stores, and protects users' personal information.

Information We Collect:

1.     Personal Information: This includes but is not limited to names, contact details, shipping addresses, billing information, and any other information provided during the registration or checkout process.

2.     Browsing Information: Finechef may collect data regarding users' browsing behavior, IP addresses, device information, and cookies to enhance the user experience and improve our services.

Children's Privacy

Finechef's services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

Use of Information:

1.     Internal Use: Information collected is primarily used for order processing, customer service, and internal record-keeping purposes.

2.     Communication: We may use the provided contact information to send order updates, promotional offers, and newsletters. Users can opt out of marketing communications at any time.

3.     Improvement of Services: Data collected helps us personalize user experiences, enhance website functionality, and tailor product offerings to better suit user preferences.

4.     Legal Compliance: Finechef may disclose personal information when required by law or in response to valid legal requests.

Protection of Information:

1.     Security Measures: Finechef employs industry-standard security measures to protect users' personal information from unauthorized access, misuse, alteration, or disclosure.

2.     Third-Party Access: We may share limited personal information with trusted third-party service providers solely for the purpose of providing essential services such as payment processing, shipping, or analytics. These parties are bound by confidentiality agreements and are prohibited from using the information for any other purpose.

Data Retention: Finechef will retain personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

User Rights: Users have the right to access, correct, update, or delete their personal information stored by Finechef. Requests can be made through the user account settings or by contacting our customer support.

Policy Updates: Finechef reserves the right to update or modify this privacy policy at any time. Users will be notified of any significant changes via email or prominent notifications on the website.

Contact Information: For any inquiries or concerns regarding this privacy policy or the handling of personal information, users can contact us at. support@finechef.co.ke